Shipping Policy

Shipping Information

We are committed to delivering your Rose Élise jewelry safely and promptly.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:

  • United States: 3-7 business days
  • Canada: 5-10 business days
  • International: 10-21 business days

Shipment Confirmation & Tracking

You will receive a shipment confirmation email with tracking information once your order has shipped.

Customs, Duties, and Taxes

Rose Élise is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

Rose Élise is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions

If you have any questions about shipping, please contact us at hello@roseelise.com